The General Services Administration has officially ordered IBM to fix the troubled System for Award Management (SAM).
Sources confirmed GSA issued IBM a letter of concern Aug. 7. In the official notice, GSA told the company to develop a plan of action and milestones for how they will make SAM work more smoothly. Under the program, GSA wants to consolidate eight acquisition databases, including the Central Contractor Registration, the Past Performance Information Retrieval System and six others.
A letter of concern is a step before a cure letter, saying there are problems with the system but it’s not as bad as a cure letter.
GSA hired IBM under an eight- year, $74.4 million contract in 2010.
Keep reading this article at http://www.federalnewsradio.com/65/2988217/GSA-issues-letter-of-concern-for-problems-with-procurement-system.
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