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You are here: Home / Government Contracting News / VA contracts with non-VA medical providers lacked performance requirements, GAO says

November 18, 2013 By AMK

VA contracts with non-VA medical providers lacked performance requirements, GAO says

Some Veterans Affairs Department contracts with non-VA medical providers didn’t contain specific performance requirements and contracting officer  representatives didn’t have time to monitor the contracts due to other duties,  an Oct. 31 Government Accountability Office report says.

Of the 12 contracts GAO reviewed from the four VA medical centers, 10 lacked specific performance requirements in  one or more of six categories: type of provider or care; credentialing and  privileging; clinical practice standards; medical record documentation; business  processes; and access to care.

In one case, a VA medical center cardiothoracic contract didn’t contain a  statement describing the contract provider’s responsibilities for reporting and responding to adverse events and patient complaints.

Keep reading this article at: http://www.fiercegovernment.com/story/va-contracts-non-va-medical-providers-lacked-performance-requirements-gao-s/2013-11-05

Download a copy of the GAO report at: http://www.gao.gov/assets/660/658685.pdf 

Filed Under: Government Contracting News Tagged With: assessment, contractor performance, GAO, monitoring, reporting requirements, VA

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