Some Veterans Affairs Department contracts with non-VA medical providers didn’t contain specific performance requirements and contracting officer representatives didn’t have time to monitor the contracts due to other duties, an Oct. 31 Government Accountability Office report says.
Of the 12 contracts GAO reviewed from the four VA medical centers, 10 lacked specific performance requirements in one or more of six categories: type of provider or care; credentialing and privileging; clinical practice standards; medical record documentation; business processes; and access to care.
In one case, a VA medical center cardiothoracic contract didn’t contain a statement describing the contract provider’s responsibilities for reporting and responding to adverse events and patient complaints.
Keep reading this article at: http://www.fiercegovernment.com/story/va-contracts-non-va-medical-providers-lacked-performance-requirements-gao-s/2013-11-05
Download a copy of the GAO report at: http://www.gao.gov/assets/660/658685.pdf
