Interagency pooling of routine purchases under the rubric of shared services saves money and improves quality, according to a survey of 300 public and private-sector organizations, newly published in a trio of reports from Deloitte and the nonprofit Partnership for Public Service.
More than 90 percent of those interviewed about shared services saw cost reductions from the practice and 70 percent witnessed sharper service, according to the researchers, who surveyed acquisition officials in government concentrated in six agencies.
The reports reinforce the Obama administration’s move this October to create a new centralized body to coordinate shared services at the Office of Management and Budget and the General Services Administration. That is projected to save $1 billion over the next decade.
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