Seven drivers of government transformation

These were the questions that framed a discussion earlier this year hosted by the IBM Center for the Business of Government, which brought together government, academic, industry, and nonprofit leaders to explore the key challenges and opportunities facing the public sector.

Participants agreed that government will continue to focus on controlling costs while improving operational performance. The group underscored the importance of transforming the people, processes, and cultures to drive results in an environment of constrained resources. They concluded that driving meaningful and sustained change requires innovative, effective and efficient decision-making.

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