Just how bad are debriefings?
Pretty bad and possibly getting worse.
That’s the general conclusion of Washington Technology’s Insider Report on post-award debriefings and bid protests.
As the findings show, poor debriefings often lead to bid protests. So while bid protests often are criticized, they are really a symptom of a problem and not the main problem.
Generally, companies don’t want to protest. The research showed that a nearly three-quarters felt protests damaged the long-term relationship, but nearly the same percentage said they would protest again.
That tells us how important quality debriefings are. Companies want is to hear from their customers how their proposal fell short. This kind of feedback can change how companies do business, what kind of solutions they develop and even who they team with.
Keep reading this article at: https://washingtontechnology.com/blogs/editors-notebook/2018/10/debriefing-special-report.aspx
