Efforts by the General Services Administration to protect data gathered by its building lease support services providers got tangled in internal contracting rules, according to an inspector general report.
In 2017, data on building rental rates and federal tenants collected by GSA lease support brokers for GSA’s Public Building Services was transferred to the agency’s virtual desktop interface accounts that are used with GSA Google accounts, the GSA IG said in a recent report.
GSA IT, which is information security manager for the lease support brokers, made the move because it saw some of the six contractors struggling with security requirements. Contractor support services include market surveys, site visits, document preparation and lease negotiations. The shifts were made after the contracts were awarded.
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