Robotics process automation “is exploding” across government, according to Joanie Newhart, associate administrator of acquisition workforce programs in the Office of Management and Budget’s Office of Federal Procurement Policy.
Speaking at the Shared Services Leadership Coalition RPA conference, Newhart said OFPP is monitoring how agencies are using RPA, especially when it comes to procurement. The Department of Health and Human Services is piloting RPA for the closeout phase of acquisitions, and the General Services Administration is using it to smooth out some of its internal processes such as sifting through data to find unpaid invoices. At the Department of Treasury, RPA is facilitating background reviews of contractor performance to help its contracting officers with their due diligence in awarding contracts, she said.
Those kinds of RPA applications could transform federal acquisition in only a few years, as they take over repetitive internal tasks, according to Newhart. OFPP, she said, plans share some of its observations on RPA with agencies soon.
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