The U.S. Digital Service tries to take the temperature of acquisition culture as part of an agency’s journey toward digital transformation.

Originally designed for contract specialists and officers in the CIO Council, the Digital Service Maturity Determination tool is used to score various workplaces on how well they meet certain metrics when undergoing acquisition activities.  USDS Digital Services Procurement Expert Florence Kasule explained at a Sept. 11 FCW event that the tool is designed to evaluate transparency, culture of delivery and focus on the user.

“You want and you need to understand what is that team that you’re going to be working with,” said Kasule. “Does that team track and measure feedback openly and honestly, are there intensive and frequent communications with the customer and/or end users of the system?  So, when you go through [an] attribute, you’re trying to assess whether that group has all of those practices adopted into the organizational culture or not.”

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