The General Services Administration faces significant management challenges — including recovering costs and filling critical positions — as it attempts to become the government’s “premier provider of efficient and effective acquisition,” according to the agency’s inspector general.

The agency’s many initiatives to improve procurement have left customers trying to use tools that don’t work and facing delays in critical projects like the transition of agency telecommunications to the Enterprise Infrastructure Solutions contract.

These and other management and performance challenges were identified by the GSA Office of Inspector General in a report released Monday.

The agency reported a net loss of $8 million in 2017 to its Acquisition Services Fund, a revolving fund that is supposed to cover costs and operating expenses of the Federal Acquisition Service’s business units, including the Office of Information Technology Category and the Technology Transformation Services. To better review expenses and billable work, the agency shifted TTS and the tech group 18F in 2017 under FAS after previous reports that 18F wouldn’t be in the black until at best fiscal 2018.

Keep reading this article at: https://www.nextgov.com/cio-briefing/2018/12/ig-shines-light-gsas-major-management-challenges/153256/