What federal agencies don’t know about contractors and markets can hurt them.
Witness the sudden disappearance last month of Imperatis Corp., the contractor renovating the Office of Personnel Management’s (OPM) computer network in the wake of last summer’s breach of the personnel and background investigation records of 21.5 million people. Imperatis announced it was ceasing operations due to financial distress on May 7.
OPM was caught unaware and, though it isn’t expecting termination of the company’s contract to affect operations, the situation has deepened already intense congressional and inspector general scrutiny at a time when the agency is seeking additional funds for technology upgrades.
Deeper understanding of the interactions, trends, constraints, behaviors and financials of vendors, their supply networks and buyers in the IT services market will significantly reduce the risk that OPM or other agencies will face incidents like this one.
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