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January 23, 2012 By AMK

Aligning acquisition strategies with the times

The need to do more with less dictates crucial changes in national security procurement.

Top U.S. military officials are warning that the current fiscal crisis is the single biggest threat to the country’s national security. And, the most critical concern facing the United States is ensuring that it has the resources necessary to maintain its security globally—and that it is prepared for the challenges ahead.

In fiscal years to come, the U.S. Defense Department must make major changes to the way it deals with the competing forces of decreased financial resources and continually morphing security challenges.

The changing nature of security threats to the United States requires significant rethinking of how agencies procure everything from major weapons systems, to tactical communications systems, and even to the batteries needed to power gear developed from next-generation technologies, according to Dr. Jacques S. Gansler. He is the director of the University of Maryland’s School of Public Affairs, where he holds the Roger C. Lipitz chair in the university’s Center for Public Policy and Private Enterprise. He is also a former undersecretary of defense for Acquisition, Technology and Logistics.

“The need to improve the acquisition process extends beyond just the defense arena,” Gansler emphasizes, suggesting that it increasingly includes global commercial firms. And the struggles that the Defense Department experiences are not much different than those at the Department of Homeland Security (DHS) he contends. This is because the DHS taps into many of the same national security industrial base firms that sell goods and services to the Defense Department.

“Technology has changed dramatically; geopolitics has changed dramatically; international economics has changed dramatically; and most importantly, national security has changed dramatically,” Gansler explains. “We’re not talking about tank-on-tank from the Cold War. We’re talking about war among the people; we’re talking about everything from pirates to terrorists and unstable governments and even nuclear war.”

Both the Defense Department and the DHS have to cover a full spectrum of national security challenges at a time when government purse strings are by necessity being drawn tighter. “Since 9/11, we’ve lived in a rich man’s world,” he says, characterizing increases in defense and homeland security spending over the past decade.

“The budget has exploded, and now we’re going to be facing the reality that we have a deficit problem. In fact, [Adm.] Mike Mullen [USN], the former chairman of the Joint Chiefs of Staff, says our number one national security problem is the debt,” Gansler says. In 2014, interest payments on the debt alone will equal the amount of the defense budget, he warns.

The rising political tide of concern over federal spending, Gansler notes, means that, “We have to worry about things we haven’t had to worry about over the last 10 years.” In the past, he says, “If costs go up, we just put a supplemental in— get an extra $150 billion. But now, if the dollars are going to go down significantly, we know historically some things will go away.”

Based on past experience, he adds, the first things to go when budgets are tight generally are travel, training and research. “It’s the research that can kill us, because for the last 50 years, at least, our national security strategy has been technological superiority. How do we maintain that in the absence of research money?”

At a time when it is not unusual for major weapons systems to go tens and even hundreds of millions of dollars over budget, Gansler says that another acquisition hurdle to overcome in austere times is the increasing unit cost of equipment.

“The next fighter, instead of costing $35 million, is now going to cost over $130 million. Each [Navy] carrier is going to cost $11 billion without airplanes, and the numbers are just enormous!”

Gansler points to several examples of weapons systems developed in times of fiscal restraint that got the job done. One is the Joint Direct Attack Munition (JDAM) add-on modules developed in the 1990s by the Air Force and the Army to give so-called dumb bombs the ability to fly to specific targets.

He recalls saving a hand-written note from the chief of staff of the Air Force, outlining the three requirements for the JDAM: “It should work; it should hit the target; and it should cost under $40,000 each.” Gansler states that current versions of the JDAM “work; they hit the target; and they now cost $17,000 each.”

Gansler explains that adjusting the acquisition process to meet new fiscal and security challenges is more than just writing a better contract. Instead, he asserts, a more comprehensive approach to acquisition reform demands four planks of change—represented in the form of questions—to how business is done.

Gansler says that, “The first question is what do we buy? The second question is how do we buy? The third question is, who does the buying, and do we have smart buyers? And the fourth question,” he continues, “is from whom do we buy—what’s the industrial base we’re drawing upon?”

Addressing the first issue of what to buy, Gansler says that affordable equipment is at the top of the list. “What I can afford at the quantities that I need should become a military requirement,” he explains. “The equipment we buy should also have flexibility to cover the spectrum of security challenges, including new threats like cyberwarfare.

“Cyberwarfare is not just an attack on the military; it is an attack on the civilian economy. We can have an attack easily on the power grid, or the banks or the hospitals. What we buy has to be thought of for the 21st century, not the 20th century.”

With regard to examining how things are bought—the acquisition process—Gansler says that along with changing the cost of what is purchased, the Defense Department also has to make significant changes to the amount of time it takes to acquire major weapons systems.

“Take the next-generation airplane—the F-22 has taken over 20 years to develop and deploy,” he says. “Technology changes on an 18-month cycle, and this is supposed to be the technology airplane.”

Gansler insists that doing it faster, and doing it with more cost sensitivity, is vital—and the best way to accomplish that is through effective competition.

In a study he conducted for the Defense Science Board, Gansler notes that 57 percent of what the Defense Department buys today is services. He explains that one of the proposed defense acquisition reforms calls for the re-competition of all service contracts every three years. He considers the three-year requirement by itself to be a disincentive to firms that want the government’s business, and he instead would base the three-year re-evaluation on a firm achieving higher performance at lower cost.

When it comes to who does the buying, Gansler says smart buyers are needed. He minces no words in stating that the training and retaining of skilled acquisition experts has been grossly neglected and undervalued in terms of the importance of having smart, experienced buyers.

Gansler states that he was shocked to learn that, during a study of contracting in Iraq and Afghanistan—conducted for former Defense Secretary Robert Gates—“The organization that supervises the contracting, the Defense Contract Management Agency, used to have four general officers in 1990. When I did the commission in 2009, they had zero. They went from 25,000 people to 10,000 people.”

This undervaluing of acquisition experts, both in the rank and file, serves as a disincentive to junior officers to become experts in contracting and acquisition if no visible career path exists for promotion. Gansler relays that much of the reduction in contracting staff took place during the last round of defense spending reduction, but, when the budget exploded in the mid-1990s, the number of contracting people and general officers kept decreasing.

“We’ve gotten to the point where they’re more concerned about conflict of interest, they’re more concerned about compliance, than they are about results. We’re more concerned about process than results, and that’s dangerous,” Gansler warns.

Commenting on whom the United States buys from—which is the final reform plank—Gansler expresses concern about the deterioration of the industrial supply base. “It’s very clear that in many areas, the Department of Defense is no longer the leader in many of these fields. [In] a lot of electronics, a lot of information systems, software packages, the commercial world is way ahead, so we should be drawing on that commercial world, as well as traditional defense suppliers and, where appropriate, there’s technology from around the world we should be drawing on.”

In some cases, Gansler says, U.S. regulations and laws have made the Defense Department dependent on foreign technology. One example is in the realm of night-vision technology, which is used to provide nighttime operational and tactical ability to dismounted warfighters. Gansler says he learned in a briefing by the Army’s Night Vision Laboratory that, “The French are now ahead of us in night-vision technology, and the reason is that we prohibited our people from selling around the world, and therefore, the French took over the world market in night vision.”

He says another challenge for the defense industrial base is the labor force, particularly in high-technology sectors.

“If I go over to the University of Maryland engineering department, or any school in America today, the largest share of the engineering and science people are non-U.S. citizens, but we have this foolish requirement that they have to sign, that they have to go home when they complete their student visa. That’s silly! Why can’t we take advantage of this work force?”

Gansler also points to President Ronald Reagan’s signing of National Security Decision Directive (NSDD)-189, the National Policy on the Transfer of Scientific, Technical and Engineering Information, which says fundamental research can be done by anybody, anywhere, and published freely. He says that this directive recently was re-affirmed by former National Security Advisor and Secretary of State Condoleezza Rice, and more recently by Gates. And yet, Gansler says, the Defense Department, the DHS and the Department of Energy have placed restrictions on fundamental research awards, limiting them to U.S. citizens.

True acquisition reform will result from an overall cultural change in the Defense Department and the DHS, Gansler emphasizes. Officials in charge of contracting and acquisition must recognize the need for change, based on the four planks of reform. And they must be willing to do what is needed, including setting appropriate milestones and metrics to determine if the changes are creating the desired improvement in the way acquisitions take place.

  • WEB RESOURCES:
    Boeing JDAM program: www.boeing.com/defense-space/missiles/jdam/index.htm
    National Security Decision Directive (NSDD) 189: www.fas.org/irp/offdocs/nsdd/nsdd-189.htm
    Dr. Jacques Gansler bio: www.publicpolicy.umd.edu/directory/gansler

 — by Max Cacas, published  in Signal magazine – January 2012  at http://www.afcea.org/signal/articles/templates/Signal_Article_Template.asp?articleid=2833&zoneid=244

Filed Under: Government Contracting News Tagged With: acquisition strategy, acquisition workforce, competition, procurement reform, security, technology

January 16, 2012 By AMK

Defense technology to grow despite Pentagon budget cuts

As the Defense Department slashes its budget by at least $487 billion in 10 years, technology investment is one of the few areas that will continue to grow, according to a new military strategy that President Obama and Pentagon officials released Thursday.

The increased spending will focus on cyberspace, intelligence systems, space and science research, according to the review.

President Obama told a Pentagon press briefing that Defense has to develop “smart, strategic priorities.” Specifically, he called for enhanced intelligence, surveillance and reconnaissance systems.

In his written introduction to the review, Obama said the new strategy will “ensure that our military is agile, flexible and ready for the full range of contingencies.” He added this includes investments to ensure that the United States can prevail in all domains of military operations, including cyberspace.

Defense Secretary Leon Panetta said broad cuts in the new Defense budget, due for release in late January, do not apply to investments in technology, including unmanned systems, space capabilities and “particularly cyberspace capabilities.”

Defense budgeted $3.2 billion for cybersecurity in 2012. The Pentagon, Panetta said, must continue to invest “in new capabilities to maintain a decisive edge.”

He declined to provide specific funding figures for any military programs, deferring that action until release of the 2013 Defense budget. But, Panetta said, the strategy will drive the structure of the budget.

Deputy Secretary of Defense Ashton B. Carter said the new strategy envisions budget increases in “all aspects of cyber,” along with science and technology research. Defense cannot abandon that research, Carter said, as it would be akin to “eating our seed corn.”

Highlighting the importance of networks and space systems in the future, the strategy document said: “Modern armed forces cannot conduct high-temp, effective operations without reliable information and communication networks and assured access to cyberspace and space. Today space systems and their supporting infrastructure face a range of threats that may degrade, disrupt or destroy assets. Accordingly, DoD will continue to work with domestic and international allies and partners and invest in advanced capabilities to defend its networks, operational capability and resiliency in cyberspace and space.”

Trey Hodgkins, vice president of national security and procurement policy at TechAmerica, an industry trade group, said the new military strategy reflects an increasing awareness within Defense that technology, including information technology, sits at the core of multiple missions, and the Pentagon has to continue to beef up investments in this area.

Obama pointed out that the new military strategy shifts the Pentagon focus from Europe and the Mideast to the Asia-Pacifc region, including a beefed-up U.S. force presence in Australia that he announced in November 2011.

“As we end today’s wars, we will focus on a broader range of challenges and opportunities, including the security and prosperity of the Asia-Pacific [region],” Obama wrote in his introduction to the review. This shift includes dealing with the growth of the military power of China, which should be balanced by greater U.S. military presence in the region, the document said.

Hodgkins said this increased focus on the Asia-Pacific region will boost the importance of the U.S. Pacific Command headquartered in Honolulu and will require greater Defense network capacity in the region.

– by Bob Brewin – NextGov – 01/05/12 at http://www.nextgov.com/nextgov/ng_20120105_8406.php?oref=rss?zone=NGtoday

Filed Under: Government Contracting News Tagged With: budget, cybersecurity, cyberspace, DoD, growth, IT, market research, spending, technology

September 12, 2011 By AMK

How Sept. 11 changed government contracting forever

When terrorists hijacked four planes to use them as weapons and killed thousands of innocent people in the process, a chain reaction started that quickly swept across the country.

Today we live with many of those changes, from heightened security checkpoints at airports to more requirements to get a driver’s license.

Government contractors saw their market changed overnight, with a rush of government spending on new security priorities, creating an abundance of business opportunities.

Ten years later, contractors still feel the impact, including the types of business opportunities available, the role of the financial markets and the relationship between contractors and government agencies.

But other changes have been at work as well. Some are counteractions to the reaction to the Sept. 11 attacks. Others would have happened anyway.

Either way, contractors have been in a near-constant state of evolution over the past decade. That condition is likely to extend well into the next decade.

A need for speed

The biggest game-changer was the sudden awareness of the security vulnerabilities that threatened the United States and the need to address those vulnerabilities.

“We weren’t naive anymore,” said Tony Jimenez, founder and CEO of MicroTech LLC.

Before the attacks, terrorism was thought of as something that happened somewhere else.

“What Sept. 11 brought home was that we were vulnerable,” said Cyril Draffin, vice president of homeland security at Northrop Grumman Corp.

The government reaction was to rapidly start addressing security issues, which meant the allocation of funds and the awarding of contracts. First, there was the creation of the Transportation Security Administration and then the Homeland Security Department.

Other agencies such as the Justice and State departments increased their spending on security. More money also began flowing to state and local governments in the form of grants.

The heightened security concerns also led the United States to launch the wars in Afghanistan and Iraq, and supporting those efforts also helped fuel an explosion of spending with government contractors.

In fiscal 2000, the contractors on Washington Technology’s Top 100 rankings had an aggregate of $26.8 billion in prime contracts. In fiscal 2010, the number had climbed to $132 billion. Much of that growth was driven by the need to support warfighters and to support intelligence and homeland security initiatives.

“The clock speed of contracts and task orders increased significantly,” said Paul Leslie, CEO of Dovel Technologies. “With 9/11, money moved very quickly, and companies had to adjust and modify their business development efforts and response times.”

The government wholly embraced the use of indefinite-delivery, indefinite-quantity contracts because agencies could move quickly to address a need. That trend has become a fact of life in the government market as these large task-order contracts have become the vehicle of choice for buying services and products.

“The increased use of IDIQ contracts and the quicker turnaround of those activities has changed how we do contracting,” said David Zolet, president of business development for Computer Sciences Corp.’s North American public-sector business.

Security concerns also changed how contractors and customers interacted.

“You used to be able to move on and off military facilities,” Jimenez said. “The only place they seemed to check your ID was the PX.”

The current lockdown state of many government agencies, military and otherwise, creates challenges for contractors. “It limits the ability to market your company,” Jimenez added.

There was also less need for security clearances pre-Sept. 11.

“But a lot of the changes are good because it separates the wheat from the chaff and you have to be a much more professional organization today,” he said.

Wall Street wakes up

As the market exploded in terms of spending, companies grew rapidly and, unlike the 1990s and the dot-com era, Wall Street began to notice the government market’s growth potential, said Jerry Grossman, a managing director with the investment bank Houlihan Lokey.

“You had this migration of interest to the government,” he said.

And the market lived up to its potential, with spending on IT services between 2002 and 2006 growing at 10 to 15 percent a year. The earnings of many public and private government contractors during that time were growing at 20 to 25 percent a year.

“The third leg of the equation was that the government was outsourcing more,” Grossman said. “Companies really saw their growth rates get turbo-charged.”

Wall Street’s interest sparked the initial public offerings of a slew of companies such as ManTech International, SI International SRA International, Veridian Corp., Anteon International, MTC Technologies, Sciences Applications International Corp., ICF International, NCI Inc. and DigitalNet.

The window on IPOs came to a close for the most part by 2006 as the market cooled and growth rates returned to more traditional levels.

But Grossman doesn’t expect Wall Street to walk away from those as budget cuts hit the government. “Sept. 11 planted in people’s minds — the public, the taxpayers, investors — the continuing importance of defense, national security, intelligence and homeland security,” he said.

Strategy shifts

For some companies the rapid growth in the market created a management dilemma: how to balance the pursuit of short-term business opportunities with more sustainable business.

SAIC won a contract to install and integrate the communications, electronics and other command and control equipment on mine-resistant, ambush-protected vehicles known as MRAPs. The military needed a lot of them and needed them fast in Iraq and Afghanistan. The program delivered thousands of vehicles and was up and running in less than a year. But as the wars wind down, those kinds of projects won’t continue.

“That’s an example of a near-term opportunity but not something that is sustainable,” said Deborah James, executive vice president for communications and government affairs for SAIC. She ran the program, based out of Charleston, S.C., for the company. “But I certainly hope and believe that the speed and agility we gained will stay with us.”

At the same time it is critical that companies focus on more sustainable business areas, particularly in light of the current budget and economic environment. For example, cybersecurity is an area James and other executives consider a sustainable market.

“I don’t care what business you are in, cyber is important to you,” she said.

While threats to people and property remain real, cyber threats have increased in their frequency and ferocity in recent years.

In today’s current budget environment, which some executives said the boom in homeland security spending caused, cybersecurity is seen as an areas that will continue to be funded.

“Cyber would have evolved even without Sept. 11,” Draffin said. “But it is a reminder that people want to do us harm on our own territory.”

A lasting legacy

The aftermath of the terrorist attacks ushered in a new relationship between contractors and government agencies.

“We had this massive growth the first four or five years after Sept. 11, but that’s just the numbers,” said Stan Soloway, president of the Professional Services Council, an industry group, and a Washington Technology columnist.

“What has so dramatically changed in the last decade is that the government’s highest-priority missions require sophisticated technology and related skills, and that’s where the government really struggles to compete for people,” he added.

The government doesn’t have the resources to hire enough people with the high-end technology skills in areas such as cybersecurity, counterterrorism and data analytics to meet the needs of the government mission.

People with those skills can command a salary more than twice what the government can pay. “It’s not greed by contractors; it is what the commercial market dictates,” he said.

It doesn’t mean the government can’t hire any of these people, but it can’t hire enough, so the question is more of balance, Soloway said.

“How that mission-critical work is performed by the government has changed permanently,” he said. “Sept. 11 really kicked that off, and that’s the biggest fundamental change to the market of the last decade. And there is no indication that it is going to change over the next decade.”

About the Author: Nick Wakeman is the editor-in-chief of Washington Technology.  Published 9/7/2011 at http://washingtontechnology.com/articles/2011/08/29/cover-sept-11-legacy.aspx?s=wtdaily_080911 

Filed Under: Government Contracting News Tagged With: cybersecurity, DHS, IDIQ, IT, Justice Dept., State Dept., technology, TSA

June 8, 2011 By AMK

How to cut costs and improve performance

The federal government faces an estimated annual structural deficit of $500 billion to $700 billion. A deficit of this magnitude represents a major threat to the economic health of the nation. The structural deficit is defined as the portion of the total annual deficit that results from a fundamental imbalance in receipts and expenditures, not just one-time occurrences or changes in the economic cycle. Steps to reduce and eliminate this structural deficit are urgently needed.

Congress, the Obama administration, and state and local governments must put government spending on a path of fiscal sustainability for the longer term. Policy makers have focused on three cost-cutting opportunities for doing this:

  • Eliminating wasteful programs,
  • Taking a longer-term view that focuses on entitlement program policy changes,
  • Using proven cost-saving strategies from the public and private sectors to make the daily operation of government much more efficient and deliver improved performance at a lower cost.

Recent discussion of the fiscal crisis has been limited to these three approaches, and discussion centers on draconian, across-the-board spending reduction or equally sweeping tax hikes. Based on the experience of the technology industry, there is a better way. Government has an opportunity to dramatically reduce spending and cut the deficit, while also improving its level of service. By harnessing major technological shifts and adopting proven, commercial best business practices, leaders and managers can not only make government far more productive, but also foster greater innovation in areas ranging from health care to education and energy — innovation that will generate economic growth and job creation.

Innovative approaches have been used effectively throughout the past several decades to create new technology models. Again and again, new capabilities have simultaneously reduced costs and sparked innovation. While businesses and governments are inherently different in many ways — responsibilities, objectives and mandates — both employ millions of professionals to provide goods and services to hundreds of millions of customers and constituents. Not all private-sector solutions are applicable or advisable in a government setting. In both the public and private sectors, the more productive and efficient the operations, the more services can be delivered at the lowest cost. Given the current fiscal outlook for governments at all levels, maximizing government productivity will be essential to maintaining the services citizens want at prices taxpayers can afford.

Traditional Budget-Cutting Exercises Will No Longer Work

We have heard it before — the need to “do more with less.” But the situation is different this time, and much more difficult. Drastically reducing costs is a major undertaking, not a normal budget-cutting exercise. And, importantly, it presents an opportunity to not just cut programs and discretionary costs, but to transform how government does its business.

Across-the-board cuts and undifferentiated freezes that affect all programs and services in the same way can have perverse effects. Such cuts erode the quality of services and affect the morale of public servants. Over time, they erode citizens’ confidence in government. Too often, budget-cutting exercises involve a small number of people working in relative secrecy. In contrast, drastic austerity measures require a more open and inclusive approach, one that engages a large set of stakeholders and gives greater emphasis on program evaluations and cost/benefit analyses than occurs in the normal budget process. Rather than looking only at program cuts, leaders and managers should view the need to achieve drastic reductions as an opportunity to reconsider their entire organizational structure as well as program business models.

Traditional Cost-Cutting Exercises Often Prove to be Temporary

Government organizations often cut discretionary costs, such as information technology, travel, and training, which can have an immediate, significant impact. Unfortunately, as soon as the external pressure is gone, these costs creep back into the cost base. More successful organizations invest in central staff who help identify systemic costs associated with organizational and program complexity and supply chain improvements. In doing so, they must be mindful of two important points:

  • Establish top-down cost savings targets. Delegating the responsibility for cost-cutting to the frontline organizations often results in cuts to long-term investments, like training, not to low-priority or poorly performing projects. Central staff focused on operational improvements can provide an enterprise-wide view to objectively identify high-priority and high- performance activities, not just set overall cost-reduction targets for the organization.
  • Recognize and capitalize on the cost of complexity. Failing to estimate and account for the cost of too many separate operations and support activities can lead organizations to overlook savings from reducing, standardizing, or sharing services, or making supply chain improvements. Central staff are in a better position to identify enterprise-wide and cross-agency opportunities to capitalize on redundancies.

New Approaches are Needed to Truly Transform the Way Government Does Business

Faced with the need to make severe budget cuts, government organizations may react in one of two ways:

  • One group of leaders and managers will use the necessity for cuts as a catalyst for change. They will seize the opportunity to streamline business processes, shed unnecessary functions and optimize IT systems.
  • Another group will adopt a bunker mentality and sideline management reform, cutting projects and jettisoning management improvements, believing that management reforms represent a luxury they can no longer afford.

A big risk in the current cost-cutting debate is that not enough attention will be focused on the opportunity to improve operational performance by being smarter about the way government does business. The IBM Center for the Business of Government’s Strategies to Cut Costs and Improve Performance describes seven specific initiatives where technology-enabled productivity solutions can make a material difference in the performance of government programs, based on the experience of real cost savings and efficiencies achieved by public and private sector organizations. These seven strategies constitute a starter list of initiatives of this type.

By aggressively implementing these strategies, sustainable cost savings can be realized while, in many cases, improving operational performance.

    Seven Strategies to Cut Costs and Improve Performance

  • Consolidate information technology infrastructures
  • Streamline government supply chains
  • Reduce energy use
  • Move to shared services for mission-support activities
  • Apply advanced business analytics to reduce improper payments
  • Reduce field operations footprint and move to electronic self-service
  • Monetize the government’s assets

Source: Charles L. Prow, Debra Cammer Hines, and Daniel B. Prieto, Strategies to Cut Costs and Improve Performance. IBM Center for the Business of Government. 2010.

Getting It Done

The problems of mounting debt and deficits can’t be solved overnight, but must be addressed now. An initial step in achieving dramatic cost savings — the “how” it will be done — is deciding “who” will do it. In the private sector, this would be the job of the chief financial officer. However, in many government organizations, the CFO or the budget officer, as one former CFO expresses it, is very good at getting money from Congress to fund various programs and making sure that money is spent — but is not experienced with considering how effectively or efficiently that money is spent.

The chief executive officer/chief operating officer model that is prevalent in the private sector does not work as well in government. Cabinet secretaries have huge jobs. With many direct reports just in the Office of the Secretary, they need their deputy to serve as an alter-ego in many capacities, not just as a chief operating officer. While some deputy secretaries have been very attentive to management, others have not.

The best approach is for top officials to appoint and empower a single individual to manage cost-cutting activity. While they may be supported by departmental staff or outside volunteers, someone needs to own the task and, ideally, report directly to the agency head. The secretary or deputy secretary should recruit a highly respected and experienced former CFO from the private sector to serve as the department’s “uber-manager” with the explicit mission to achieve dramatic cost saving.

People often ask how the role of Cabinet secretary, department head, or legislator fits into this model and whether these officials should own cost-savings activity in their areas of influence. These leaders will be critical enablers for cost-savings ideas, but we recommend that someone outside the impacted agencies be appointed to take the lead role for two reasons. First, those officials, like their elected bosses, have a great deal on their plate. Their days are filled with a constant stream of crises. Second, we believe that appointing an external voice can help inform the decision-making of agency heads as they make the tough choices about what must be cut.

The Role of Leaders and Managers

Cost-cutting is tough, unpleasant work. It requires choices that most of us would rather not make. Therefore, unwavering leadership is the most important characteristic for senior officials to display in a successful cost-cutting effort. While an individual department head might be able to reduce costs for a few years in an agency, it is very hard to bend the overall cost curve unless top leadership demands it.

How this process will play out over the next few years remains to be seen. In many respects, identifying sources of savings (whether policy changes or operational improvements) is the easy part. The challenge will be to turn ideas into action. Most important, we know that the proposed operational and process improvements do not just cut costs; they also foster collaboration, idea sharing, and a culture of innovation.

This will be where government leaders and managers come in. They will be the ones who do the heavy lifting to implement major program adjustments and cutbacks, as well as harness major technological shifts and not just cut costs, but also adopt innovative practices to make government far more productive.

This article was reprinted from GovExec.com on June 3, 2011 at http://www.govexec.com/story_page_pf.cfm?articleid=47935&printerfriendlyvers=1 and is adapted from “Seven Management Imperatives,” a report by the IBM Center for the Business of Government on broad societal trends that are changing the way federal agencies and their leaders must operate. The report’s authors are Mark A. Abramson, Gadi Ben-Yehuda, Jonathan D. Breul, Daniel J. Chenok, John M. Kamensky, Michael J. Keegan and Frank B. Strickland Jr.

Filed Under: Government Contracting News Tagged With: budget cuts, cost reduction, deficit reduction, efficiency, innovation, performance, sustainability, technology, waste

February 14, 2011 By AMK

SBA chief signals 2012 budget will eliminate some programs

President Obama’s fiscal 2012 budget, scheduled to be released on Monday, will streamline, and in some cases, eliminate entirely, several small business programs, according to Small Business Administrator Karen Mills.

Last month, Sens. Mary Landrieu, D-La., chairwoman of the Small Business and Entrepreneurship Committee, and Olympia Snowe, R-Maine, the panel’s ranking member, sent a letter to Mills and SBA Inspector General Peg Gustafson seeking recommendations for programs that could be “eliminated, or substantially reduced without undermining the SBA’s ability to serve the needs of small business owners.”

On Friday, Mills responded in a one-page letter in which she declined to provide details of any program cuts before the fiscal 2012 budget is submitted to Congress.

But, in a sign of what might be on the horizon, Mills hinted that the agency, which already has experienced years of flat or declining spending, could face even leaner times.

“With respect to delineating specific programs that we believe are redundant or duplicative, on Feb. 14 the president will release his fiscal 2012 budget proposal, which will identify SBA programs that can be further streamlined, or in some instances eliminated altogether,” Mills wrote.

It is not clear which programs are on the chopping block. In the letter, Mills said she, or SBA senior program officials, would be available to discuss the cuts after the budget has been released.

“Over the past two years, the agency has made considerable progress in this area,” Mills wrote. “Plans are in place to continue to use technology and other cost-saving approaches to continue to streamline activities and make the best use of the taxpayers’ dollars.”

The IG’s office said it has not yet completed its response to the letter.

The Senate committee is planning to hold a hearing this month on proposed SBA program cuts.

– by Robert Brodsky – GovExec.com – February 9, 2011

Filed Under: Government Contracting News Tagged With: budget cuts, cost reduction, SBA, small business, technology

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